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Opinions, News, & Information for Successful
Technology Consultants, Computer Consultants, Managed Service Providers, Value-Added Resellers, Business Owners in the IT Space

and more!

speaker | author | consultant

Karl W. Palachuk

Karl W. Palachuk has built and sold two managed service businesses in Sacramento, CA. He is the founder and president of the Sacramento SMB IT Professionals Group, and author of several books, including The Network Documentation Workbook and Managed Services in a Month.

Karl has been a featured speaker at conferences and seminars all over the world for more than fifteen years. He is a Microsoft Certified Systems Engineer with a Bachelor’s Degree from Gonzaga University and a Master’s Degree from The University of Michigan. He is also a Microsoft Small Business Specialist, and is an original member of Microsoft’s Small Business Specialist Advisory Panel.

Small Biz Thoughts Community

Access Karl’s complete library, member forums, huge discounts to classes, free passes to community meetings and more


International webinars, conferences and community meetings. Learn, network and grow your business alongside other I.T. Professionals.


Our store-front for books, seminars, recorded programs, white papers, and more. Karl’s books cover network migrations, network documentation, service agreements, managed services, work/life balance and more. Other materials by some of the best and brightest in our business.

SMB Community Podcast

Listen in to conversations between folks who are doing business with or as SMBs, MSPs, and VARs, etc. Hear some behind-the-scenes footage of how they made this-or-that happen, be one of the first to hear about new products or services, and access exclusive deals.


Continuing education for Technology Entrepreneurs and Managed Service Providers in 5-week classes. Plus, check out our new 3-week mini series!

People talk..

I am an avid buyer AND consumer of Karl's expert products and services for professional IT service firms catering to small businesses. Karl has done what I do, providing technical support and technology services to small businesses. He developed SOP's and best practices I follow. Karl doesn't rest on his laurels. He's constantly developing new ways for us to make money while servicing clients, such as his Cloud 5 package. I recently sold the package to a law firm and they are very happy. I look forward to following Karl's development of smallbusinessthoughts.org. If you're an IT service firm and you're not following Karl, you're missing out on a lot of quality content that will help your business!
David Streit
Small business technology advisory and end user support focused on small businesses in New Jersey
I have had the great fortune and pleasure of working with Karl over the last dozen years or so and a better speaker, strategist, consultant or business partner you will be hard-pressed to find. Karl's business and technical knowledge is tempered only by his quick, dry wit, making every opportunity to work with him a memorable experience. His numerous published works invite a broad audience to benefit from his knowledge and experience, and his generosity and humility are a rarity in our (or any) industry. I highly recommend engaging with Karl - you will be glad you did.
Erick Simpson
IT Business Transformation and Channel Growth Expert, Author and Consultant and Creator of the MSP Mastered™ Methodology

SOP Friday

A weekly look at standard operating procedures for a successful consulting business

Managed Services Operations Manual
4-Volume Set

When you document your processes and procedures, you design a way for your company to have repeatable success to help you become more successful, more efficient, and more profitable.

Looking for a dynamic speaker?

Karl’s calendar is already filling up quickly for 2021 – reach out soon to have him at your event!

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