Quarter 2 | 2022
- Karl's Weekly Newsletter May 23, 2022
Goodbye to my favorite client.
- Karl's Weekly Newsletter May 16, 2022
How's your year so far?
- Karl's Weekly Newsletter May 9, 2022
Pix from Hawaii . . . and more.
- Karl's Weekly Newsletter May 2, 2022
Happy Birthday to my amazing daughter!
- Karl's Weekly Newsletter April 25, 2022
Who do you serve?
- Karl's Weekly Newsletter April 18, 2022
SBT YouTube channel outpaces Datto, N-Able, and Kaseya!
- Karl's Weekly Newsletter April 11, 2022
What's your threshold before you give up on a vendor?
- Karl's Weekly Newsletter April 4, 2022
Managing all your client touches.
Quarter 1 | 2022
- Karl's Weekly Newsletter March 28, 2022
Lessons from Tom Sawyer
- Karl's Weekly Newsletter March 21, 2022
What a very normal conference! More events planned.
- Karl's Weekly Newsletter March 14, 2022
Do you really need to answer the phone on the first ring?
- Karl's Weekly Newsletter March 7, 2022
Fun with two-factor authentication.
- Karl's Weekly Newsletter February 28, 2022
I lost my phone on vacation.
- Karl's Weekly Newsletter February 21, 2022
Who do you serve? I mean SERVE.
- Karl's Weekly Newsletter February 14, 2022
Amazing new course on Customer Service.
- Karl's Weekly Newsletter February 7, 2022
Don't Fear Inflation. Just raise your rates.
- Karl's Weekly Newsletter January 31, 2022
One word. No, not plastics. One word: Cybersecurity.
- Karl's Weekly Newsletter January 24, 2022
My ad and process for getting a great new hire. Don't send your resume!
- Karl's Weekly Newsletter January 17, 2022
Looking for help in the Great Resignation.
- Karl's Weekly Newsletter January 10, 2022
Tax Season can teach you about focusing on one job at a time
- Karl's Weekly Newsletter January 3rd, 2022
Welcome to 2022 - Jump in with both feet
Quarter 4 | 2021
- Karl's Weekly Newsletter January 10, 2022
Tax Season can teach you about focusing on one job at a time
- Karl's Weekly Newsletter January 3rd, 2022
Welcome to 2022 - Jump in with both feet
- Karl's Weekly Newsletter December 27, 2021
Notes on 2022 - you really just have to join the Community.
- Karl's Weekly Newsletter December 20, 2021
Customers really do understand when things go wrong.
- Karl's Weekly Newsletter December 13, 2021
Increase Your Prices. Customer X and Customer S. More.
- Karl's Weekly Newsletter December 6, 2021
Final ASCII event. Community Member of the Year.
- Karl's Weekly Newsletter November 29, 2021
Strategies for Raising Rates. Don't miss the Dec. 2nd event!
- Karl's Weekly Newsletter November 22, 2021
Happy Thanksgiving. Great SBT Roundtable Dec. 2nd.
- Karl's Weekly Newsletter November 15, 2021
NSITSP Meeting. Community prices go up Jan. 1st!
- Karl's Weekly Newsletter November 8, 2021
Do you use a phrasebook for consistency?
- Karl's Weekly Newsletter November 1, 2021
Are Millennials Afraid of their Gen Z Employees?
- Karl's Weekly Newsletter October 25, 2021
Customer service stories ... and more
- Karl's Weekly Newsletter October 18, 2021
Heads up on data transparency.
- Karl's Weekly Newsletter October 11, 2021
Killing IT Live! and other stuff.
- Karl's Weekly Newsletter October 4, 2021
Killing IT Live! Q4 travel and events. Online forums (good, bad, ugly).
- Karl's Weekly Newsletter January 10, 2022
Tax Season can teach you about focusing on one job at a time
- Karl's Weekly Newsletter January 3rd, 2022
Welcome to 2022 - Jump in with both feet
- Karl's Weekly Newsletter December 27, 2021
Notes on 2022 - you really just have to join the Community.
- Karl's Weekly Newsletter December 20, 2021
Customers really do understand when things go wrong.
- Karl's Weekly Newsletter December 13, 2021
Increase Your Prices. Customer X and Customer S. More.
- Karl's Weekly Newsletter December 6, 2021
Final ASCII event. Community Member of the Year.
- Karl's Weekly Newsletter November 29, 2021
Strategies for Raising Rates. Don't miss the Dec. 2nd event!
- Karl's Weekly Newsletter November 22, 2021
Happy Thanksgiving. Great SBT Roundtable Dec. 2nd.
- Karl's Weekly Newsletter November 15, 2021
NSITSP Meeting. Community prices go up Jan. 1st!
- Karl's Weekly Newsletter November 8, 2021
Do you use a phrasebook for consistency?
- Karl's Weekly Newsletter November 1, 2021
Are Millennials Afraid of their Gen Z Employees?
- Karl's Weekly Newsletter October 25, 2021
Customer service stories ... and more
- Karl's Weekly Newsletter October 18, 2021
Heads up on data transparency.
- Karl's Weekly Newsletter October 11, 2021
Killing IT Live! and other stuff.
- Karl's Weekly Newsletter October 4, 2021
Killing IT Live! Q4 travel and events. Online forums (good, bad, ugly).
Quarter 3 | 2021
- Karl's Weekly Newsletter September 27, 2021
Fall: Stay focused! CISA update. My travel for the next three months.
- Karl's Weekly Newsletter September 20, 2021
CISA notes. Three ways to tell your story in marketing.
- Karl's Weekly Newsletter September 13, 2021
SMB Roadshow this week! Social Media super-charge starts this week!
- Karl's Weekly Newsletter September 6, 2021
Labor Day. Get ready for social media super-charge!
- Karl's Weekly Newsletter August 30, 2021
Social media strategy; NSITSP Professional membership
- Karl's Weekly Newsletter August 23, 2021
Always trying new things . . .
- Karl's Weekly Newsletter August 16, 2021
NSITSP Update. Are you unplugging enough?
- Karl's Weekly Newsletter August 9, 2021
Join me in Providence!
- Karl's Weekly Newsletter August 2, 2021
Dog Days of August. NSITSP Update. And more.
- Karl's Weekly Newsletter July 26, 2021
National Society of IT Service Providers report. And more.
- Karl's Weekly Newsletter July 19, 2021
Getting the Future Right. Comparing cybersecurity insurance goodies.
- Karl's Weekly Newsletter July 12, 2021
What is an MSP? Transforming our Industry into a Profession.
- Karl's Weekly Newsletter July 5, 2021
Thinking differently about intelligence
Quarter 2 | 2021
- Karl's Weekly Newsletter June 28, 2021
Transforming an Industry into a Profession
- Karl's Weekly Newsletter June 21, 2021
Happy Holidays - including Juneteenth
- Karl's Weekly Newsletter June 14, 2021
Champing at the bit. Lots of calendar updates.
- Karl's Weekly Newsletter June 7, 2021
Ready for normal. Be nice on the way up . . .
- Karl's Weekly Newsletter May 31, 2021
Supporting others in success. Manifesto watch.
- Karl's Weekly Newsletter May 24, 2021
You be you. Great new Social Media Training.
- Karl's Weekly Newsletter May 17, 2021
Time flies when you're having fun; Major new announcements coming.
- Karl's Weekly Newsletter May 10, 2021
Fake profiles on Facebook, new social media class, and beware of prognisticators.
- Karl's Weekly Newsletter May 3, 2021
Top 100 Podcasts, Cheeky Marketing, and the Calendar continues to grow.
- Karl's Weekly Newsletter April 26, 2021
VR update, more calendar events, and hiring outsourced labor.
- Karl's Weekly Newsletter April 19, 2021
A freaky little book thing to explore. More live events!
- Karl's Weekly Newsletter April 12, 2021
Be a little different. The down side of the mergers and acquisition frenzy.
- Karl's Weekly Newsletter April 5, 2021
Spring! Plus: Massive reading list, overcoming challenges, and calendar updates.
Quarter 1 | 2021
- Karl's Weekly Newsletter March 29, 2021
Virtual Reality, Live events, and New Service Board Class
- Karl's Weekly Newsletter March 22, 2021
Virtual Reality, Live events, and New Service Board Class
- Karl's Weekly Newsletter March 15, 2021
New training options - CompTIA CCF this week - More
- Karl's Weekly Newsletter March 8, 2021
Raise Your Rates in 2021 - Floating alligator head keeps ducks away
- Karl's Weekly Newsletter March 1, 2021
Events added to calendar, Proposed social media class
- Karl's Weekly Newsletter February 22, 2021
Finding time to work ON your business - Newsletter Feedback Report
- Karl's Weekly Newsletter February 15, 2021
Slow Down, Get More Done - Preparing for the After Time
- Karl's Weekly Newsletter February 8, 2021
Newsletter Feedback - Work/Life Balance - And a touch of humor
- Karl's Weekly Newsletter February 1, 2021
A salute to change - Acronis on the Pulse of the Industry - New sales content
- Karl's Weekly Newsletter January 25, 2021
Finish off 2020 finances - You are an economy of one - The Relaxation Response
- Karl's Weekly Newsletter January 18, 2021
Last week was crazier than expected - Sales dominates community discussion
- Karl's Weekly Newsletter January 11, 2021
Live events tip-toeing back - LOTs of activity this week - State of the Nation for IT
- Karl's Weekly Newsletter January 4, 2021
Welcome to 2021 - Keywords everywhere - Most important rules of backup
